OpenHIM how to stop automatically retrying failed transactions

Implementers Network (OHIN)
1

Hi,

For one of the OpenHIM implementations, we are using the following version [(Console v1.9.0 | Core v4.0.3)]. We are having trouble stopping past failed transactions from continuously retrying. We’ve disabled automatic retry of failed transactions on all the channels but that doesn’t seem to work. Every once in a while, there’s a burst of these past transactions being processed. Any ideas on how to go about the issue?

2

@moshonk thank you for sharing this challenge in this open forum. @mattdickie @daniel.futerman thoughts on how to handle/work through this?

3

@ryan @daniel.futerman

I am still having issues with this.

I deleted everything in the auto retry collection

I set autoretry to false for all transactions

I restarted openhim-core

I still see hundreds of transaction retries coming through…

Is there a service queue I am missing? Do i need to delete something else?

I have autoretry shut off for these channels but its still happening.

Help!

4

Hi @ccwhite I’ve replied to the email you sent me. However, if anyone else find this post, here is what you can try:

  • Disable autoretry on all channels
  • Go to the tasks section of the OpenHIM UI, you should see all the retry tasks, pause those if they are still running and delete them if you like.