This group is not associated with the HIEOS software so unfortunately we cannot help you. We are a community that is looking at how an open source Shared Health Record can be built with a focus on developing this for low resource settings. We fall under the OpenHIE project (you can find out more at http://ohie.org/).
Feel free to remain on this list if you would like to contribute or get to know more about what we are doing. Here is some more documentation about what we are trying to do: https://wiki.ohie.org/display/SUB/Shared+Health+Record+Community. Let us know if have any questions or if you would like to get involved in some way